Managing Business Ethics Straight Talk about How to Do It Right 6th Edition Test Bank
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File: Chapter 4,
Addressing Individuals ‘Common Ethical Problems
Matching
Reference: Matching
Ethical Type to Example
1. a) People issue
2. b) Conflict of interest
3. c) Customer confidence issue
4. d) Use of corporate resources
1.
Accepting a bribe.
Ans: b
Response: See page
123.
Difficulty: Easy
2. Discriminating against an employee.
Ans: a
Response: See pages
113-118.
Difficulty: Easy
3.
A product is unsafe
for human consumption.
Ans: c
Response: See page
126.
Difficulty: Easy
4.
Providing a personal
reference on corporate letterhead.
Ans: d
Response: See pages
131-132.
Difficulty: Easy
5.
“How people get
along.”
Ans: a
Response: See page
113.
Difficulty: Easy
6. Honestly representing a product in a sales
pitch.
Ans: c
Response: See page
128-129.
Difficulty: Easy
7. Keeping a customer’s information private.
Ans: c
Response: See pages 126.
Response: See pages 126.
Difficulty: Easy
8. Sending personal mail through the company mail
room.
Ans: d
Response: See page
134.
Difficulty: Easy
True/False
9. With human resource issues, the most important
word to remember is “fairness.”
Ans: True
Response: See page
113.
Difficulty: Easy
10. Employees do not care about the fairness of
the decision making procedure as much as they care about the fairness of the
outcomes they receive.
Ans: False
Response: See page
114.
Difficulty: Medium
11. If an organization has 30 employees, it is not
required to have a sexual harassment policy or train employees on these issues.
Ans: False
Response: See page
118.
Difficulty: Easy
12. An employer cannot be held liable for an
employee’s sexual harassment activities.
Ans: False
Response: An employer
may be held liable if the employer had knowledge of the conduct and did nothing
to correct it. See page 120.
Difficulty: Easy
13. It is important to avoid romance with anyone
you supervise for the following reasons: 1) Your judgment is likely to be
compromised by the relationship 2) Coworkers are likely to lose respect for
both parties and fear preferential treatment.
Ans.: True
Response: See page 121
Difficulty: Medium
14. Zachary works for Step-Up Printing Services during
the day and a local diner at night. This is a conflict of interest.
Ans: False
Response: See pages
122.
Difficulty: Medium
15. Common conflicts of interest include overt or
covert bribes and the trading of influence or privileged information.
Ans.: True
Response: See page
123.
Difficulty: Medium
16. Accepting discounts on personal items from a
vendor is acceptable as it enriches the relationship between the parties.
Ans.: False
Response: See page
124.
Difficulty: Easy
17. Transparency is the best policy in holding
more than one employment option. Thus, so long as you tell both employers about
the work you are doing, the work you perform at either firm is not relevant.
Ans.: False
Response: See page
124.
Difficulty: Medium
18. Conflicts of interest erode trust by making it
look s if special favors will be extended for special friends.
Ans.: True
Response: See page
125.
Difficulty: Easy
19. You should guard your reputation as it is
built slowly with countless actions but it can be destroyed in an instant by
one foolish mistake.
Ans.: True
Response: See pages
131.
Difficulty: Easy
20. As a senior executive, it makes sense for you
to use the firm’s corporate letterhead to write references for employees
leaving the firm who have previously served the firm well.
Ans.: False
Response: See page
131.
Difficulty: Medium
21. Facebook, LinkedIn and other social networking
sites are immune from ethical challenges as that which you post on these sites
is personal and may not be examined by your firm.
Ans.: False
Response: See page
132.
Difficulty: Medium
Multiple Choice
22. The broad categories of typical ethical
problems individuals face in the workplace include all of the following except
1. Human resources issues
2. Conflicts of interest
3. Customer Confidence Issues
4. Use of Corporate Resources
5. Leadership concerns
Ans.: e
Response: See page 110
Difficulty: Easy
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